1. Who we are ?
Welcome to ARTISANREE. We are glad that you are here.
The website http://www.artisanree.com (the “Website’) is owned and operated by Hoai An Trading and Investment Inc. (hereinafter referred as “ARTISANREE”, “us”, “we”, “our”).
2. What personal data we collect and why we collect it ?
Ensuring the privacy and security of your personal information is very important to us. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Your contact information / Opting-out of promotional and marketing content
Personal information you provide to us while at checkout (e.g.: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on a secure web server and on our internal systems. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience. Occasionally, we may also use the information we collect to notify our clients and prospects about important changes to this website, our services, and any special offers we think you would find valuable. You may elect to opt out of receiving any, or all, of these communications from us by following the unsubscribe link, we will always respect your request. However, some of our services may include a direct marketing and promotional communications feature as part of the service which cannot be removed and, as such, you may not be able to access or use some of our Website or services if you elect to opt-out of all direct promotional and marketing communications.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Registration Information: You may provide us information about yourself, your firm or company, and your practices. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
3. Who do we share your data with ?
We do not share information with others. The information we collect is used to improve the content of this site and the quality of our service for commercial purposes.
4. How long will we retain your data ?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
5. Third party sites
Please be aware that our Website may contain links and pointers to other websites maintained by third party providers. These links are provided for your convenience only.
These third party websites are not under our control and we are not responsible for such sites (including the suitability for your intended use of those sites). We do not endorse or recommend any third party website or any associates provider organization or third products or services. You are responsible for reading the privacy policies or statements of those third party websites.
6. What automated decision making and/or profiling we do with user data ?
Industry regulatory disclosure requirements
7. Contact us
Your Privacy is very important to us. If you feel at any time there has been any violation of your privacy please Contact us.
ARTISANREE attempts to be as accurate as possible.
WHOLESALE TRADE: All items listed in our website are for wholesale only which means items can be produced for bulk-buys. Otherwise, items that we currently carry in stock can be purchased at a specific quantity required.
SAMPLING: We offer samples with free of charge once both parties committing to mass production. Sufficient details about products will be collected. After proposal is approved, we will proceed to make samples and send it to you to make sure that it complies all your requests.
PRICING: With respect to items sold by ARTISANREE, pricing depends on cost of materials and labor. You can check the price ranges on our website to have an overview about the costs you would have to pay for such commodities. In the meantime, please drop us an email, we try our absolute best to provide an accurate estimate before the project.
WARRANTY: We will be responsible for any unqualified goods within 48 hours after the received date. Faults must be reported to us clearly with proofs via email. We will give you a refund for unqualified items.
EXCHANGE/RETURN: In addition to that, please be aware that product(s) you receive might vary slightly in the appearance of each unique piece due to the nature of product(s) being 100% handmade, exchange and return are not accepted. Otherwise, please do not hesitate to contact us if you have any problems with your orders. We are always happy to assist our clients.
Terms & Definitions
Welcome to ARTISANREE Platform Site.
Please review our Privacy Notice, which also governs your use of ARTISANREE Platform to understand our practices.
MOQ: The term “MOQ” stands for Minimum Order Quantity, which specifies the minimum quantity of unites the supplier is willing to sell at one time.
Customized products: means products that are made and designed upon client’s requests.